Episode 1: I Had a Cancellation Policy. I Just Never Used It.
A parent texts you just after lunchtime. Lesson's at 4pm. Their child can't make it; they're going to a friend's house straight from school. Do you charge? Do you offer to reschedule? Or do you let it go again and feel quietly resentful for the rest of the day?
If that scenario feels familiar, this episode is for you.
In this episode:
Why cancellation policies are the number one thing music teachers struggle with
The real cost of not having a clear policy, in time, income, and emotional energy
What my cancellation policy looks like and how I put it into practice
How to communicate it to parents without sounding harsh or unapproachable
What to do when a parent pushes back
The mindset shift that made enforcing it feel a lot less daunting
Links mentioned:
If this episode resonated, the free Studio Policy Template is a good place to start. It gives you the exact wording you can adapt for your own studio, so you're not starting from scratch.
And if you're finding the show helpful, leaving a review on Apple Podcasts makes a real difference in helping other music teachers find it.
